To Fear or Not to Fear

Fear is both good and bad for us.   Without fear we’d all be dead!   Fear helps keep us and those we love safe from harm.  It keeps us from taking stupid risks.  But fear can prevent us taking risks that can be good for us.  Too often we get in our own way of accomplishing great things because we fear the worst. 

What Zappos can teach us

A company that really gets it when it comes to customer service is zappos.com.  They consistently rate high in customer service surveys and personally – I’m a fan!   I like them because they offer products I can’t find locally with free and speedy shipping  - plus returns and exchanges are never a hassle.  But what I especially like about Zappos is their sense of humor! 

Million dollar inventions for under five dollars

Nearly every day I receive a call or an email from someone with that “million dollar idea”.   The more I work with inventors the more I realize that there is no “right” formula for successfully taking an idea and turning it into a million dollar home run! 

Talking to Strangers

My friend Mackie and I arrived at the Montes Café in Bangor, Maine for lunch.  It was the last day of their “Mexican” week and I was not going to miss out on my favorite fish tacos and to die for chocolate kahlua cake!  What we got was a lot more than we bargained for!  

Secrets to getting media attention

Many of you have been asking me how you can get more media attention for yourselves and your business.   Some have asked to be guests on my radio show – Back to Business (shameless self promotion), others want to get on other radio shows, get your stories in newspapers/magazines and on TV.