When and How Much To Tip

Billy Joel sang about the tip jar “They sit at the bar and put bread in my jar”. These days seems piano men are not the only one’s with tip jars. They seem to have cropped on every counter from coffee shops to restaurants to ice cream take out and many of us wonder when we should put money in the tip charge and when we should not.

What LL Bean can Teach us About Service

The National Retail Federation recently named LL Bean the number one retailer when it comes to providing exceptional customer service. There were a number of reasons customers voted LL Bean number one - including their liberal return policy. If you’re unsatisfied with a product you purchased at LL Bean they’ll take it back no matter how long ago you purchased it.