Avoiding Burn Out When You've got too Many Plates to Spin

Whether we work for ourselves or someone else, every one of us will experience burnout at one time or another. You know the feeling - you’re tired, you lack enthusiasm, you crave a change and you ask yourself, “why am I doing this?”

Surviving Sick Time

Have you given thought to what you would do if you or your key employees were too sick to come to work?

Here are some tips for surviving sick time…

When to Quit the Day Job

Many people start small businesses on the side while keeping their day jobs. Then quit the day job because pursuing their business full time becomes more attractive than a regular paycheck from someone else.

Here are 5 things to consider before quitting your day job to run your business full time.

Making FLEX Time Work

More and more businesses are recognizing that offering their employees flex time is one of the best ways to attract and retain good employees.

Depending on the needs of your business. flex time may include the option of telecommuting, job sharing, or flexibility in terms of days and hours worked…

What Mickey Mouse Can Teach us about BIZ Success!

If you’ve been there – you know that Disney sets the standard for creating an exceptional experience for their guests - an experience that keeps people coming back for more!. Any business can adopt the Disney model to keep your customers coming back for more.

Turning an Unhappy Customer into a Happy One

Small business owners know that satisfied customers are critical to the success of your business!

But - no matter how great your customer service is – occasionally you will encounter a customer complaint.

To turn an unhappy customer into a happy one…

Preparing for the Worst So You Can Recover

We don't like to think about it - but every business needs to be prepared for the worst and should have an emergency preparedness plan in place! Whether you are planning for a temporary business interruption such as a power failure - or a complete loss - such as a fire - the time to prepare is BEFORE disaster strikes!