Small business owners know that satisfied customers are critical to the success of your business!
But - no matter how great your customer service is – occasionally you will encounter a customer complaint.
To turn an unhappy customer into a happy one…
Saturday, January 30, 2010
Friday, January 15, 2010
We don't like to think about it - but every business needs to be prepared for the worst and should have an emergency preparedness plan in place! Whether you are planning for a temporary business interruption such as a power failure - or a complete loss - such as a fire - the time to prepare is BEFORE disaster strikes!
Thursday, January 7, 2010
Entrepreneur.com has a great section on their site with advice for home based businesses including how to grow your home based business. Here are six suggestions they offer ---