Is the Customer Always Right?

Ask anyone who works with the public and they’ll tell you that one of the keys to survival is having a good sense of humor and the ability to let criticism roll off your back.   I learned this lesson quickly when I operated businesses in Bar Harbor during the summer tourist season.  

What A "Travelling Girl" Wants!

I’ve been spending a lot of time on line lately researching places to stay when I head to Napa Valley California next month. I’ve looked at a zillion websites for resorts, hotels and B&B’s. I recall my days as an inn owner in Bar Harbor back in the 90’s and think to myself - how things have changed.